Effective date: 2026-Apr-20
By accessing or using this website, you agree to be bound by these Terms and Conditions and any policies referenced herein. If you do not agree to these Terms, you must not access or use the website.
You must be at least the age required by applicable law to use this website. If you are under the age of majority in your jurisdiction, you may use the website only with the involvement and consent of a parent or legal guardian, where permitted by law.
If account registration is enabled, you may be required to provide accurate, current, and complete information and to keep that information updated. You are responsible for all activities occurring under your account.
You are responsible for maintaining the confidentiality of login credentials and for restricting access to your devices and account. You must notify us promptly of any unauthorized use or suspected security breach involving your account.
This website provides information, content, products, software, features, and/or services made available by Groomly, LLC. We may modify, suspend, or discontinue any aspect of the website or services at any time, with or without notice, unless otherwise required by law.
If products, subscriptions, digital goods, or services are sold directly through the website, all descriptions, pricing, availability, promotions, and specifications are subject to change at any time without notice. Submission of an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel any order for any reason, including pricing errors, product or service unavailability, suspected fraud, or violation of these Terms. You authorize us and our payment providers to charge the payment method you provide for the full amount due, including applicable taxes, shipping, fees, and recurring charges where applicable.
We strive to present accurate pricing and availability information, but errors may occur. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information without prior notice, including after an order has been submitted.
If the website provides software-as-a-service or hosted software functionality, subject to these Terms, Groomly, LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the service solely for your internal personal or business use, as applicable. No ownership rights are transferred to you.
We may perform scheduled or emergency maintenance, release updates, patch vulnerabilities, add or remove features, modify functionality, and suspend or restrict access where necessary. We do not guarantee uninterrupted or error-free availability unless expressly stated in a separate written service-level commitment.
You may not copy, modify, distribute, reverse engineer, decompile, disassemble, create derivative works of, rent, lease, sublicense, resell, frame, mirror, or exploit the SaaS offering except as expressly permitted by law or by Groomly, LLC in writing. You may not use the service to build a competing service, conduct unauthorized benchmarking, or test vulnerability without authorization.
You are solely responsible for the legality, accuracy, quality, integrity, and rights necessary to use any data, content, or materials you submit to or process through the SaaS service. Unless expressly stated otherwise, you are also responsible for maintaining backups of your data.
From time to time, we may provide access to beta, trial, preview, or experimental features. Such features are provided "as is" and may be modified, limited, or discontinued at any time without liability.
If the website offers subscriptions, memberships, recurring access, or automatically renewing services, your subscription will renew automatically at the end of each billing period unless canceled before renewal in accordance with the cancellation procedure described on the website. You authorize us and our payment providers to charge your payment method on a recurring basis for all applicable subscription fees, taxes, and related charges.
You may cancel your subscription using the method described on the website or by contacting support@groomly.io. Unless otherwise stated, cancellation will take effect at the end of the current billing cycle, and previously paid fees are non-refundable except where required by law.
We may change subscription pricing from time to time. If required by law, we will provide advance notice before a price change takes effect. Continued use of the subscription after the new price becomes effective constitutes acceptance of the new price.
Refunds, returns, exchanges, and cancellations are governed by the policy displayed on the website or at checkout, if any. Unless otherwise stated or required by law, requests for returns or refunds must be submitted within 30 days of delivery or purchase. We reserve the right to deny refunds or returns that do not comply with applicable policy requirements, including misuse, damage, incomplete returns, abuse of refund rights, or non-returnable items.
Unless otherwise required by law, purchases of digital products, downloadable materials, software licenses, and electronically delivered goods are final once delivery or access has been made available. If mandatory consumer laws apply, your statutory rights are preserved.
If you provide a mobile number or otherwise opt in to receive text messages, you agree that Groomly, LLC may send you transactional or, where permitted and consented to, marketing SMS messages using Twilio or another messaging service provider. Message frequency may vary. Message and data rates may apply depending on your carrier and plan.
You may opt out of non-essential text messages at any time by replying STOP to a message where supported. For help, reply HELP where supported or contact support@groomly.io. Your opt-out request may not apply to messages that are strictly necessary for ongoing transactions or legally required communications, to the extent permitted by law.
You may not use the website or services to: (a) violate any law or regulation; (b) infringe or misappropriate intellectual property or other rights; (c) interfere with the operation or security of the website; (d) attempt unauthorized access to accounts, systems, or data; (e) distribute malware, harmful code, or disruptive technologies; (f) harass, threaten, defame, abuse, or impersonate others; (g) scrape, extract, copy, or reproduce website content or data without authorization; or (h) use the website to advertise or offer to sell goods or services unless expressly authorized by Groomly, LLC.
You may not use the website or services to advertise, solicit, promote, market, or offer to sell goods or services unless expressly authorized by Groomly, LLC in writing. Unauthorized promotions, spam, solicitations, affiliate links, chain messages, mass messaging, and commercial exploitation are prohibited.
Without limiting any other restriction in these Terms, you may not: (a) use bots, spiders, crawlers, or automated means to access or collect data from the website; (b) scrape or harvest user data or contact information; (c) impersonate any person or entity; (d) submit false or misleading information; (e) interfere with security-related features; (f) circumvent rate limits, authentication, or technical controls; (g) exploit the website for unlawful surveillance or stalking; (h) upload viruses or harmful code; (i) engage in fraudulent payment or chargeback abuse; or (j) use the services in a way that could damage, disable, overburden, or impair the website or systems.
You may not use, export, re-export, transfer, or provide access to the website, services, software, or related materials in violation of export control, sanctions, trade, or embargo laws. You represent that you are not located in, under the control of, or a national or resident of any restricted jurisdiction where such access would be prohibited by applicable law.
The website and its content, features, branding, text, graphics, software, code, designs, and other materials are owned by or licensed to Groomly, LLC and are protected by intellectual property and other applicable laws. Except as expressly permitted, no part of the website may be copied, modified, distributed, displayed, performed, republished, downloaded, transmitted, licensed, or otherwise exploited without prior written permission.
If you believe content on the website infringes your copyright or other intellectual property rights, please notify Groomly, LLC at support@groomly.io and provide sufficient information for us to investigate, including identification of the work, the allegedly infringing material, the relevant URL or location, your contact information, and a statement of your basis for the complaint.
To the maximum extent permitted by law, the website and services are provided on an "as is" and "as available" basis. Groomly, LLC disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not warrant that the website or services will be uninterrupted, secure, error-free, or free of harmful components.
To the maximum extent permitted by law, Groomly, LLC and its affiliates, officers, directors, employees, agents, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or relating to the website, services, or these Terms, even if advised of the possibility of such damages.
You agree to defend, indemnify, and hold harmless Groomly, LLC and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the website, your content, your violation of these Terms, or your violation of any law or third-party right.
We may suspend, restrict, or terminate your access to the website or services at any time, with or without notice, if we reasonably believe you have violated these Terms, created risk for us or others, or if suspension or termination is otherwise necessary to protect the website, services, users, or business interests.
The website may contain links to third-party websites, services, resources, or content that are not owned or controlled by Groomly, LLC. We are not responsible for third-party content, policies, offerings, availability, or practices. Access to third-party sites is at your own risk.
We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, severe weather, fire, flood, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, power outages, supply chain disruptions, governmental actions, epidemics, pandemics, carrier delays, or service provider failures.
We may revise these Terms from time to time. The updated version will be posted on this page with a revised effective date. By continuing to use the website or services after revised Terms become effective, you agree to the updated Terms.
These Terms are governed by and construed in accordance with the laws of Texas, United States, without regard to its conflict of law principles, except to the extent mandatory consumer protection laws apply in your jurisdiction.
Except where applicable law provides otherwise, any dispute, claim, or controversy arising out of or relating to these Terms, the website, or the services will be brought exclusively in the state or federal courts located in or serving Texas, United States, and each party consents to the personal jurisdiction and venue of those courts.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
No failure or delay by Groomly, LLC in exercising any right or enforcing any provision of these Terms will constitute a waiver of that right or provision.
You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, sale of assets, operation of law, or similar transaction.
These Terms, together with any policies, notices, or supplemental terms expressly incorporated by reference, constitute the entire agreement between you and Groomly, LLC regarding the website and services and supersede prior or contemporaneous understandings on that subject.
Upon termination or suspension, your right to access or use the website or services will immediately cease, except where continued access is required by law. Any provisions of these Terms that by their nature should survive termination will survive, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law provisions.
By using the website or services, you consent to receive notices, disclosures, and communications from us electronically, including by email, website posting, in-product notification, or text message where applicable, unless prohibited by law.
For questions about these Terms, contact us at:
Groomly, LLC
PO BOX 214
Silsbee, TX 77656
Support Team
+1 (281) 560-3662
support@groomly.io